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How much will my move cost?
The cost of your long distance move (in excess of 150 miles) is based on the weight of the items that need to be moved and the distance they will be traveling. Your estimate will outline all of the services needed for your move and their associated costs. Local moves are priced on an hourly basis and are based on the time it will take to pack, load and deliver your shipment and the amount of labour required. Travel time to and from your residence is also included.

Will the estimated cost be guaranteed?
Moving Consultants can guarantee their estimates when they have all of the necessary information to do so. For this reason, full disclosure is required. Please point out everything that needs to be moved and any items that you may be giving away and/or selling. Please inform your Moving Consultant of any access issues at destination.

Are there any hidden fees or extra charges?
When you move with United all charges are disclosed to you at the time of your estimate consultation with a Moving Consultant. There are no hidden fees or extra charges.

How much time does an estimate consultation take? What method of payment do you accept?
An estimate consultation takes approximately one hour to complete. If your employer is to be billed for the move, make arrangements well in advance with both your company and your United Mover. Unless these arrangements have already been made your shipment will be Cash On Delivery (COD) before delivery can take place. If you are paying for the move, United offers many payment options including: cash, certified cheque, MasterCard, Visa, American Express, and bank draft or money order. Credit card payments must be made in advance of delivery.

Does my estimate include insurance against loss or damage while my goods are in transit?
The Federal Government stipulates that at no extra charge, all moving companies must provide basic compensation for damage or loss, which is called Released Rate Liability.

Can I purchase additional protection coverage?
Yes, you can increase the coverage on your shipment and ensure protection to the replacement value of your possessions with Replacement Value Protection (RVP).

How do I earn AIR MILES® reward miles?
When you move with United, you can earn 1 AIR MILES® reward miles for every $30 spent, before taxes.

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