You have questions about moving. We have answers
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Can my possessions be stored temporarily?
One of the biggest advantages of containers is that they are the perfect option for storing your household goods. Container storage is possible on long distance moves up to 90 days and is very cost-effective.

Will my furnishings remain clean?
Your furniture will be wrapped in clean, quilted moving pads for extra protection. All upholstered items such as sofas and chairs will be wrapped in plastic for extra protection before the quilted pads are put on.

Can I pack some items myself?
Yes. It is recommended that you pack only unbreakable items, such as linens and books. Remember, all owner packed items travel at the owner's risk. Professional packing is the best way to safeguard against breakage.

Can I pack clothing in a chest or dresser drawers?
For safe transportation the contents of drawers, chests, dressers, trunks etc., should be packed into cartons.

Do the movers remove curtain rods and paintings from the walls?
Your pack crew will bring special cartons to protect your painting and wall hangings. United crews, however, do not remove any items that are secured to your walls, including paintings, curtain rods and shelving. It is your responsibility to remove any fixed items from the walls for the packers.

Do I need to empty out my filing cabinets?
For safe transportation the contents within filling cabinets should be packed into cartons.

Will you disassemble and reassemble furniture?
Your packing crew will disassemble and reassemble your large furniture items such as bed frames, desks etc. Smaller items such as dressers, night tables, etc. do not need to be disassembled.

Do you bring pads to protect the furniture?
Any items that are not packed into cartons will be wrapped in quilted furniture pads to ensure that they are protected. Stainless steel items will also be wrapped in micro foam for extra protection.

Do you bring protection for the floors?
Before loading or delivering your goods all of your floors will be protected with floor runners.

Do you have a weight restriction?
There are no minimum or maximum weight restrictions on what United will move.

Will you move my plants?
Your plants can be moved. However, we do not accept liability for plants damaged by frost, poor packing or adverse conditions. Plants are shipped at your own risk.

Will you move my pets?
Regulations prevent moving companies from transporting live animals on moving vans and none of the major bus lines accept pets with the exception of guide dogs. You will be limited to train, plane, family car or companies that specialize in moving pets.

Are there any items I can't move?
Yes. As a matter of public safety, the government restricts the transportation of dangerous goods. Some dangerous goods may be included in your shipment under controlled conditions, while the law prohibits the transport of others. In either case, you must disclose to the Driver every item you intend to include with your shipment that poses a hazard. Some prohibited items include: gasoline, propane tanks, oxygen tanks, fire extinguishers, ammunition, and some cleaning supplies.

 
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